FAQs
Questions? We have answers! Check out our full list of frequently asked questions below.
General Information
What are the dates and location for the 2024 HBA European Leadership Summit?
The 2024 HBA European Leadership Summit will be held 13-14 June 2024 at the UNAHOTELS Expo Fiera Milano in Milan, Italy.
What is the dress code?
Attire for all HBA European Leadership Summit events is business professional.
Who can I contact with my dietary restrictions or ADA needs?
Dietary restrictions/preferences can be added via your HBA profile. Click here for additional information on how to do this.
Email HBA@HBAnet.org to communicate any ADA needs. Dietary restrictions and ADA needs that are not communicated cannot be guaranteed accommodation.
What are the health and safety protocols?
The health and safety of event attendees and a COVID-safe environment is our priority. The HBA will monitor WHO guidelines as well as country, city, and hotel policies at regular intervals and implement health and safety protocols as needed.
How can I join the online conversation about HBA conferences and events?
Join the conversation online via LinkedIn, Facebook, X (Twitter), and Instagram! Use hashtags #HBAELS24 and #HBAimpact when posting about the 2024 HBA European Leadership Summit event to connect with us and fellow attendees!
Registration and Badges
When will registration open?
Registration opens on 1 March and will remain open until the event hits capacity.
How much does it cost to register?
Click here to view registration rates.
What are the registration cancellation and substitution policies?
Cancellation Policy:
Confirmed registrants may cancel and receive a full refund (minus a €90 administrative fee) until 17 May 2024. A completed cancellation form must be received in writing via email to HBA@HBAnet.org no later than 17 May 2024. Registrants who do not cancel by 17 May 2024 and do not attend will be responsible for the full registration fee. *Note: If a portion of your registration fee is covering HBA membership dues, this is nonrefundable and nontransferable per the HBA policy.
Substitution Policy:
Confirmed registrations may substitute their registration by 31 May 2024. A completed substitution form must be received in writing via email to HBA@HBAnet.org no later than 31 May 2024. No substitutions will be given after this date. Substitution to a nonmember will require paid membership to the HBA in addition to the substitution fee. *Note: If a portion of your registration fee is covering HBA membership dues, this is nonrefundable and nontransferable per the HBA policy.
Travel Arrangements
How do I make hotel arrangements?
Book your lodging in HBA’s discounted hotel block for the guaranteed best rate €159,00 for one guest and €179,00 for two guests. The deadline to make hotel reservations in the block is 11 May 2024.
Do you offer any travel discounts?
We have negotiated several discounts with major airlines servicing Milan. Click here for more information and redemption instructions.
Corporate Partners and Event Sponsorship
My company is interested in sponsoring the 2024 European Leadership Summit. What are the next steps?
Click here for more information on HBA European Leadership Summit sponsorship opportunities.
Additional Questions
If you have a question about HBA membership, please email membership@HBAnet.org.
If you have a question about 2024 HBA European Leadership Summit sponsorship options, click here to send our HBA Corporate Relations team a message.
For all other HBA European Leadership Summit inquiries, email HBA@HBAnet.org.